Privacy Policy
Your privacy and data protection are fundamental to how we build and operate Link-Up.
Our Privacy Commitment
Link-Up is built on the principle that your business data belongs to you. We implement privacy by design, giving you complete control over your information while maintaining the highest standards of data protection.
Information We Collect
Information You Provide
Account information (name, email, company details)
Profile data and business information from questionnaires
Content you create, upload, or share through our services
Communication records when you contact us for support
Automatically Collected Information
Usage data and analytics about how you interact with our platform
Device information (IP address, browser type, operating system)
Cookies and similar tracking technologies for functionality and analytics
Integration data from connected third-party services (with your permission)
How We Use Your Information
Service Delivery
Provide and maintain our AI-powered GTM platform
Generate personalized strategies and recommendations
Process integrations with your approved third-party tools
Provide customer support and respond to your inquiries
Improvement and Analytics
Analyze usage patterns to improve our services
Develop new features and enhance existing functionality
Conduct research to advance our AI capabilities
Monitor for security threats and prevent abuse
Information Sharing
We Do Not Sell Your Data
Link-Up does not sell, rent, or trade your personal information
We do not share your data with advertisers or marketing companies
Your business strategies and customer data remain confidential
Limited Sharing Scenarios
With your explicit consent for specific integrations
With service providers who assist in delivering our services (under strict confidentiality)
When required by law or to protect our legal rights
In connection with a business transaction (merger, acquisition) with user notification
Data Security & Protection
Security Measures
End-to-end encryption for data in transit and at rest
SOC 2 Type II compliance with regular security audits
Multi-factor authentication and role-based access controls
Regular security testing and vulnerability assessments
Data Handling
Data minimization - we only collect what's necessary
Secure data centers with physical and logical security controls
Employee training on data protection and privacy best practices
Incident response procedures for potential security breaches
Your Rights & Controls
Data Rights (GDPR/CCPA)
Access: Request a copy of your personal data
Rectification: Correct or update inaccurate information
Erasure: Request deletion of your personal data
Portability: Export your data in a machine-readable format
Restriction: Limit how we process your data
Objection: Opt-out of certain data processing activities
Account Controls
Update your profile and preferences at any time
Control integration permissions and data sharing
Download your data and strategy reports
Delete your account and associated data
Third-Party Integrations
Integration Privacy
We only access data you explicitly authorize for each integration
Integration data is used solely to provide our services to you
You can revoke integration permissions at any time
We follow each platform's API terms and privacy requirements
Data from Integrations
Contact information from CRM systems (with your permission)
Marketing data for strategy optimization (as authorized)
Analytics data to improve recommendations (anonymized when possible)
Communication logs for workflow automation (as configured)
International Data Transfers
Link-Up is based in the United States. If you are accessing our services from outside the US, your information may be transferred to, stored, and processed in the US and other countries where our service providers operate.
We ensure appropriate safeguards are in place for international transfers, including Standard Contractual Clauses approved by the European Commission and other recognized transfer mechanisms that provide adequate protection for your personal data.
Privacy Questions or Requests?
Data Protection Officer
Contact our Data Protection Officer for privacy-related questions or to exercise your rights.
privacy@link-up.aiAccount Settings
Manage your privacy preferences, integrations, and data controls directly in your account.
Account SettingsNote: This privacy policy may be updated periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes via email or through our platform. Your continued use of Link-Up after such changes constitutes acceptance of the updated policy.